Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.


Vwest Solution is a accounting and payroll consultation services with Bookkeeping, Accounting and Tax problems. Our CPA and accounting experts provide support and services for QuickBooks, accounting, bookkeeping, tax and other Intuit products in local Texas and also via telephone, chat and website.


Terms of Use


We provide you with access to and use of the Services subject to your compliance with the Terms. we reserve the right to refuse to provide the Services to anyone at any time without notice for any reason. You represent and warrant to Us that (a) You are at least 18 years old; (b) You will comply with all treaties, laws, rules and regulations applicable to Your use of the Services, (c) You have the right, capacity and authorization necessary to legally bind Yourself to the Terms, (d) any information You submit to we us is correct and complete (e) You have read and agree to the terms of the Privacy Policy on the Site, and (f) any payment or credit card information You supply is correct.


Agreement


These terms govern your use of the Web site at we us and any consultation or technology support services provided either by telephone or computer (the advice/consultation, website and the support services are collectively referred to as the Services, provided by us Accounting, its subsidiaries, affiliates and contractors. By accessing, ordering or using the Services via telephone or online via the website, services are designed for businesses, the legal entity that you are authorized to represent and on whose behalf the Services are purchased and other users of the Services agree to these Terms and Our Privacy Policy available at we us If, at your request, we agree to send our employees or representatives to your residence, place of business, or other location designated by you and agreed to by us in order to provide you with technology support services, then these Terms shall govern such provision of services as well. If you do not agree to these Terms, You may not access or use the Services or permit others to do so, on your behalf.


Monitoring of the Services and Phone Calls.


We respect the fact that different people have different needs. Some want to have a physical service desk where they bring their gadget and get it fixed while other only need to know about their queries or need help to use software(s) or need guidance for purchasing new hardware for computer . Purchasing hardware and software is completely owned by you as customer and we do not own the risk or liability of the software or the hardware you have purchased .  


As a company, our main motive is to provide maximum benefit to the customers, at an affordable price range. Our company’s good will depends entirely upon the exclusive services and packages that we provide. Not just on-site support, but you can also avail our off-site support, where we are experienced in matters of providing certified software and hardware, locating accurate points for networking systems, Wi-Fi connectivity and access point set-up.


We can help you in selecting the best and advanced packages for buying hardware and software system, and you can always know about the pros and cons of a computer brand, or software configuration, if you contact us over the phone, or discuss your questions and feedbacks with us, through online chats and email still you as customer owns the liability of the risk to purchase the software and hardware and are the true owner of these asset  We do not maintain own or keep any license purchased by our client. We are happy to serve multiple needs of our clients, and we always try to provide them the best possible service at an affordable price range.


Please understand that the terminologies used further in the website, Privacy Statement and Disclaimer Notice and any or all Agreements: Client , You and Your refers to You, the person viewing this website and accepting the Company's terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


COOKIES:


By using our website, We Infer that we have your consent to the use of cookies in accordance with Vwest solution llc privacy policy.
In course of assisting our clients we use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our Associates/affiliates may also opt for the use of cookies.

LICENSE:


we do not own or manage any of our client license and they are completely owed by our clients.. All intellectual property rights are reserved. You may view and/or print pages from We us for your own personal use subject to restrictions set in these terms and conditions.


No one in any capacity may:


Republish/Reinvent material from we us


Sell, rent or sub-license material from we us


Reproduce, duplicate or copy material from we us


USER'S SPACE AND COMMENTS:

This Agreement shall begin on the date hereof. Users have the option to post and exchange opinions, comment, information, material and data in areas of ours. We do not screen, edit, alter, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Vwest solution and its affiliates. Comments exhibited on the website reflect the personal view and opinion of the individual. To the extent permitted by applicable laws Vwest solution shall not be responsible or liable for the Comments or for any loss, cost, liability, damages or expenses incurred and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Vwest Solution reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of the Terms and Conditions. You warrant and represent that: You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party; The Comments do not contain any defamatory, libelous,obscene, offensive, indecent or otherwise unlawful material or materials which is an invasion of privacy The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant to Vwest Accounting a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. Hyperlinking to our Content


However the following organizations may link to our Web site and assess without prior written approval


Search Engines


Government Agencies


News & Media Organizations


Online directories distributors in process of listing us may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System vide Accredited Businesses except soliciting non-profit organizations, charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
Vwest Accounting reserves the right and it is on our sole discretion to give consent to link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association,
AARP and Consumers Union;
dot.com community sites;
Associations or other groups representing charities.
Online directory distributors;
Internet portals;
Accounting , Bookkeeping, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.


Vwest Accounting would approve link requests from these organizations once we determine that

(1) the link would not reflect unfavorably on us or our accredited businesses. trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link;
(2)the organization does not have an unsatisfactory record with us;
(3) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Vwest Accounting;
(4) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link:
(a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.


Approved organizations may hyperlink to our Web site as follows:


By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.


FRAMES


You may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site Without the written consent and permission.


CONTENT LIABILITY:


Vwest Accounting shall have no responsibility or liability for any content appearing on your Web site. You shall agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


RESERVATION OF RIGHTS:

Vwest Accounting reserves the right at any time and in its sole discretion to request you to remove all links or any particular link to our Web site. You shall agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions
In case You find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We shall promptly consider requests to remove links but will have no obligation to do so or to respond directly to you.
Vwest Accounting has made every effort to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


                                                                                                        Privacy Policy


Vwest Solution is always committed to atmost satisfaction and a trusting relationship with its Customers, based on respect for personal identity and information, while maintaining the Sanctity of the use of fair information practices. This privacy statement is aimed to give maximum information of Web properties owned and maintained by Vwest Solution, including but not limited to http://we us. Vwest Solution has enlisted the Privacy Policy to demonstrate its commitment to our users’ privacy, Please find the details


A) INFORMATION COLLECTION METHODOLOGY:


Vwest Solution is the sole owner of the information collected on its web properties, including https://we us. We at Vwest Solution collect information from its users at several different points on our Web sites.


1) Registration


In order to use Our services at any level, and to access certain information or areas of the website, a user may be required to complete a registration form. During registration a user is required to give contact information (such as name, telephone number and/or an email address). We use this information to contact the user about products and services on our sites.However It is optional for the customer to provide demographic information such as income level and gender.


2) Order


Customer is required to provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date for any purchase or service he opts for in our order form.This information is used for billing purposes and to fill customer’s orders.In case of Inability in processing an order, the information is used to contact the user.


3) Profile


We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web sites, and to direct pertinent marketing promotions to them. We do not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.


4) Cookies


A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.


5) Log Files


As in most of thev Websites, our servers use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.


6) Clear Gifs


Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users’ personally identifiable information. We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.


7) Children’s Privacy


Vwest Solution does not knowingly collect personal information from children under the age of 13. In case it happens unintentionally, we will delete that information from our systems. We encourage parents to go online with their kids for supervision.


B) Information Use and Sharing of Information


Subject to the legal exceptions listed in the Privacy Policy, Vwest Solution will not disclose or divulge to third parties, contact or any information uploaded to our Web sites by our users for the purpose of using our products or services.


1) Communications from the Site

a) Special Offers and Updates


In our normal course of business we send all new customers welcome emails and may communicate with them regarding our products and services. Visitors to our website that are not customers but provide Us with contact information may receive emails from Us that contain information about our products, special offers and other promotions. Established users will occasionally receive emails containing information about us, updates on new products, sales specials, information about other Vwest Solution products that are likely to be of interest to our users, and customers satisfaction questions. Visitors and Vwest Solution users may opt-out of such notices. Please see the Choice and Opt-out sections. We may contact former customers to gather feedback on the services.


b) Invoices and Account Statements


We send all customers emails summarizing their order details including credit card charges. These emails are a part of the Vwest Solution online purchase process, and users cannot opt-out of receiving them, though they can deactivate their account. Information identifying the credit card is not included in these communications.


c) Customer Service


We communicate with users on a regular basis to provide requested services and regarding issues relating to their accounts. We reply via email or phone, in accordance with the users wishes.


2) Sharing

a) Legal Disclaime


Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law or Binding Authority wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. For example,Vwest Solution may disclose personal information to law enforcement, other government officials, or third parties in response to criminal or civil subpoenas. Sometimes, these requests come from our third party Internet, telecommunications and service providers all over the world who supply the network required for us to deliver our services. In order to maintain the integrity of our network, we often cooperate with requests from these third party providers and/or requests from law enforcement or other governmental officials directed to these providers.


b) Aggregate Information (non-personally identifiable)


We may share aggregated demographic information with our partners. This is not linked to any personally identifiable information.


c) Third Party Intermediaries


We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


d) Business Transitions


In the event Vwest Solution goes through a business transition, such as merger, or acquisition by another company, or selling a portion of its assets, users’ personal information will, in most instances, will automatically be part of the assets transferred. Users will be notified prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice not to have their information used in this different manner, as described in the notification of changes section, below.


C) Choice/Opt-out


Vwest Solution users and visitors who do not wish to receive our promotional communications may opt- out from receiving these communications by clicking the opt-out link included at the bottom of every promotional message. However Vwest Solution users may not opt-out of receiving invoices, service announcements, and customer service communications, although they can deactivate their account.


D) Links


Vwest Solution's Web sites has links to other sites too. Please be aware that Vwest Solution is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web sites. Vwest Solution has advertising and affiliate relationships with mutiple third party sites that drive interested parties to our sites. Information that is collected on these sites does not fall within the auspices of this policy.


E) Safeguards and Data Retention

1) User Information:


Vwest Solution takes every precaution to protect its user’s information.We Ensure to protect sensitive information provided by our users,their information is protected both online and off-line. When our registration/order forms ask users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our paid order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also employ security measures to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerks or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.


2) Message Content Handling:


We will store your personal Transmissions on our servers for a limited time and will endeavour to purge old transmissions from its servers when the expiration period has run out (up to 365 days).We use industry-standard efforts to safeguard the confidentiality of your transmissions (as well as your personally identifiable information), such as firewalls and SSL technology. These are the same technologies that most websites use to safeguard credit card information and other personal information. However, that said, “perfect security” does not exist over telephone lines and the Internet and Vwest Solution accordingly accepts only limited liability for security breaches.


3) Data Retention


The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.


F) Supplementation of Information


In order for Vwest Solution to properly fulfill its obligations to users and understand our customer demographics it is necessary for us to supplement the information we receive with information from 3rd party sources. Vwest Solution verifies the billing address on all credit card transactions and may obtain credit reports for some corporate customers. The information obtained from these third party sources is maintained in a manner consistent with our Privacy Policy.


G)Updating/Rectifying/Deleting/Deactivating Personal Information


If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information by contacting Vwest Solution Customer Service.


H) Notification of Changes


If in any case we decide to change our privacy policy, Vwest Solution will post those changes in this privacy statement, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Vwest Solution 5611,Domer Dr Frisco,Texas ZIP-75035,US In case of any questions or concerns regarding the statement feel free to reach us at help@Qbcustomercare.com or customer service @ 888-285-2689(Toll Free)


I)Third-party disclosure


We DO NOT sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This information excludes website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses


Google


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.


J)California Online Privacy Protection Act - CALOPPA


CALOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to CalOPPA we agree to the following:


Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above. Users will be notified of any privacy policy changes:


• On our Privacy Policy Page


Users are able to change their personal information:


• By calling us


How does our site handle do not track signals?
We don’t honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don’t honor them because: We do not use advertising on our website


                                                                      Refund & Cancellation Policy


Note :
1) Please read our Refund and Cancellation Policy carefully before purchasing our service.
2) Refund for Consultation  fee will not be processed.

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. Our professional expert team is trained to ensures that we have transparent and  clear communication with our customers' to avoid any ambiguity and confusion after the purchase. In  the last two years of our business we have hardly received refund or cancellation requests. However, we take refund matters very seriously and give top priority to refund and cancellation requests. Refund and cancellation requests are addressed by our billing team via Phone call or email.

Procedure

a) Request must be made with in 30 days from the date of purchase.
b) Request must be made via direct phone call or e-mail.
c) Follow-up will be done by our billing team via email.
d) Once request is approved by our billing team it can take up to 7-10 Business days for the money to be credited back into your account, depending on your bank/credit card processor

Contact Us : 1-888 285 2689